| - ROES Client updates
- We would like to bring to your attention to these advantageous updates which have occurred in your ROES software.
-
- 1. The type of file the client software produces to transfer your order to the lab has changed to a .ro file. This allows the transfer of orders in a more efficient manner.
-
- 2. ROES client now supports RAW files. In order to use RAW files in ROES, you must set your camera for dual mode and produce both jpg’s and RAW files. Your client software will load the jpg’s to use for the thumbnails and when you complete the order, the software will retrieve the RAW files and bundle them in the order which goes to the lab. The RAW files and jpg's must be in the same folder on your computer. You will see a multicolor RAW logo displayed in the lower right corner of your thumbnails indicating that the RAW version of the file will be sent to the lab for processing and printing.
-
- 3. A text handling update allows the client software to utilize all of your available fonts if you are using the Pager module. The lab no longer needs to have the font which your layout uses. You can select any font you have in your system and incorporate it into your layout. When the order is bundled for the lab the text layouts are rendered as images and are placed in the correct position within the layout.
-
- 4. You can now add drop shadows to the lab’s pre-existing image nodes in the supplied templates using pager.
- Be sure to contact your Technical Sales Representative if you have any questions on how to take advantage of these updates to customize your products for your customers.
-
- Current Pager Requirement, please read, please note
- When starting a new Pager Design template with what appears to be a blank canvas in the Single Prints or Prints by Inch catalogs please be aware that each of these sheets has one node (named Node 1) already created at the lab. Node 1 MUST and can ONLY contain a camera image or jpg file. Even though the software will allow you to use this Node 1 to enter a fill color using the Fill Button, this fill in this Node 1 WILL NOT Print at the lab. If you place anything other than a jpg file in this node or leave this node empty, you will not be pleased with the results.
-
- Pager, before you begin
- Blank product sheets used by Pager to design your own products begin with a Background layer and a single picture node (1) that is set to cover the entire product area. See Note below, never let this or any node extend beyond the edge of the product.
- The Background button and layer are limited to "only placing" an image. You have no control over image opacity, cropping or composition within this background area. If you place a rectangular image in a square background the image will be distorted to fill the entire square area. Works in reverse also.
- The recommendation is to use the original node (1) as your background image. Node (1) is always set to be the lowest image layer just above the background layer. Node (1) is set initially to be the full size of the product.
-
- Lock node (1) prior to any design work!
- You should prior to design work use the contextual menu to lock node (1) so it can not be moved by accident leaving a white line around some edges of your design. To lock any node, Right click the node on your PC or Control Click on your Mac to see the contextual menu, choose Lock.
-
- Oops, I just changed node (1) by mistake, how do I reset node (1) to it's original position?
- If you do change the position or size of node (1) by mistake and would like to return it to it's original position, use the contextual menu, choose Node Bounds... and then set the X and Y coordinates to zero 0 and the node width and height to the maximum sizes for the product.
- Using node (1) as the background image allows you full control of the image within the node. Opacity, cropping, placement and tilt.
| | - Big Time Alert, take note, do not Deviate from this procedure!
- Do not have any node EXTEND beyond the edge of the product. Check the Node Bounds dialog window to be sure placement and size of any node is not beyond the outer edges of the product you are working with.
-
- Proofs and other Multiple print orders, special note
- When you want to order the same product and quantity from many files, such as a proof order, you first must be very certain you have set and understand the Auto-Rotation features of "ProPreferred"™. You must select the Auto-Rotate feature found in the Pro-Tool menu. You should also review any multiple or automatic order very carefully in the Review Order screen. You are responsible for the positioning of your file within the print.
-
- Studio logos on wallets
- When you order studio logos there are three key points to understand. 1. Do Not Rotate the Wallet Layout. Leave it in the Vertical Position even for horizontal poses. Let the horizontal pose turn on it's side with the heads facing to the left of your screen. 2. All images for logo placement must have heads facing toward the top or to the left when ordering logos. Heads pointing down or to the right will not work. You will be unhappy with the results. 3. You will not see the logo appear on your ROES cropping/composition screen. You will see the appropriate logo option listed on the Order Review screen.
-
- Proofs and Watermarks
- Some proof page and single proof products have a Watermark Option. This option when selected will print the text you enter into the first watermark text node on all watermark text nodes on the page.
- You only need to enter your watermark information in the first watermark text node. This information will automatically fill into all other watermark text nodes on the page.
- Prior to selecting the watermark option you Must Select the Hold Options feature. If you do not choose Hold Options then you will have to select the watermark option and fill in your information for every page or proof you order.
- Please Note: You WILL SEE all of this watermark information, just as you typed it, on your Review Order screen. If you DO NOT SEE the watermark information on the Order Review screen, STOP, you will not get the watermark. You will have to redo the job. Call your rep for help. Be sure to check more than one page on the Order Review form. This will guarantee you have set the Hold Options correctly.
-
- Montage feature, special note
- To use Montage, first select your page size and add the image to Node 1 you want for your background. Then click the Montage button and make your choices for how many Nodes and their arrangement. Then press the Create New Montage button to build your Montage. Add your images and you are ready to order.
-
- Saving Orders for Future Reference
- Proshots users make a special note, please read. "ProPreferred"™ does automatically save a copy of your order for future review. However, there is a setting found in the Preferences window that controls how long these files will be kept on your computer. You can set the number of days files will be kept. After this set time, the program will remove these copies.
-
- Saving Orders you wish to finish and Send at a later date
- Click the Open & Save button, select the Save This Incomplete Order... menu choice. Keep the same file name and choose a folder to place this file. Remember where you put this file and it's name. By default SuperiorPro will use the job number as the name. When you are ready to work on your job at a later date use the Open an Incomplete Order... menu choice. Navigate to find the job file and open. The job will reopen in the review order screen. You can right click PC or control click Mac on any thumbnail to open this part of the job in the edit order window to make any changes then submit your job.
|